FAQ

Questions business owners ask before trusting a payment follow-up tool.

Short answers for Nigerian SMEs, staff teams, and service providers who want cleaner collections without confusing customers.

Is PayFollow a loan app?

No. PayFollow starts as a customer balance and payment follow-up tool. It helps businesses keep cleaner records. Future finance-readiness features may use those records to support conversations, but PayFollow does not promise instant loans.

Does PayFollow send WhatsApp messages automatically?

The current workflow prepares WhatsApp-ready reminders and lets the business copy or open WhatsApp from a customer record. Any deeper WhatsApp automation should stay permission-based and compliant.

Who is PayFollow for?

Fashion sellers, food vendors, schools, tutors, wholesalers, logistics vendors, POS agents, salons, freelancers, cooperative groups, and small lenders that manage customer balances or part payments.

Can staff use it?

Yes. The product direction includes team/staff access so assistants can follow up with the right customer context while the owner keeps control.

Can I export my records?

Yes. PayFollow is designed around simple reports and CSV exports so owners can review unpaid balances, overdue accounts, due-today follow-ups, and recovered cashflow.

Who operates PayFollow NG?

PayFollow NG is operated by Dynamic Fix LLC, a registered company in Nigeria.